tkbit Privacy Policy

1. Introduction and Scope

tkbit is an online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy describes how tkbit collects, stores, uses, and protects your personal information.

By using tkbit's website, app, or services, you are giving your consent to this privacy policy. If you do not agree with this policy, please refrain from using our services.

This policy applies to the tkbit platform only. Third-party websites or services are governed by their own privacy policies.

2. What Information We Collect

2.1 Registration and Account Information

When you create an account on tkbit, we collect the following information:

• Full name and username
• Email address
• Date of birth (for age verification — only users aged 21 and above may register)
• Information about your preferred payment method (bKash, Nagad, Rocket, bank transfer)
• Password (stored in encrypted form — never stored in plain text under any circumstances)

2.2 Identity Verification Information (KYC)

To meet regulatory requirements and prevent fraud, we may collect the following information during the identity verification (KYC) process:

• Copy of national ID card or passport
• Proof of address (utility bill or bank statement)
• Selfie or photo (for verification against identity document)

2.3 Transaction Information

For financial security and transparency, we store:

• Deposit and withdrawal history and amounts
• Gaming activity history (bets, wins, losses)
• Bonus usage records
• Payment method details (not the full card number — only the last 4 digits or a partial mobile number)

2.4 Technical Information

To improve our service quality and ensure security, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system information
• Login time and session duration
• Cookies and similar tracking technologies

3. Purpose of Data Use

tkbit uses your personal information for the following legitimate purposes:

3.1 Account Management

Your information is used to create, verify, and manage your account and to ensure your access to our services.

3.2 Financial Transaction Processing

The necessary information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is ৳300 and the minimum withdrawal is ৳1,000.

3.3 Security and Fraud Prevention

Information is analyzed to detect and prevent unauthorized access, fraud, money laundering, and other illegal activities.

3.4 Customer Support

Our 24/7 live chat support team may access your account and transaction information to resolve your issues and answer your questions.

3.5 Service Improvement

Anonymous and aggregated data is analyzed to improve the gaming experience, develop new features, and enhance platform performance.

3.6 Responsible Gaming

Information is used to monitor your gaming activity, identify problematic behavior, and enforce responsible gaming policies.

4. Data Storage and Security

tkbit maintains the highest technical standards to protect your information. Our security measures include:

• All data transfers are secured using SSL encryption technology
• Sensitive information (passwords, financial data) is stored in encrypted databases
• Regular security audits and vulnerability assessments are conducted
• Access controls ensure that only authorized staff can access information
• Data backup and recovery systems are maintained
• Two-Factor Authentication is supported

Even after your account is closed, we may retain your information for as long as necessary to meet legal obligations.

5. Sharing Information with Third Parties

tkbit does not sell your personal information. However, information may be shared with trusted third parties in specific circumstances:

5.1 Payment Processors

The minimum necessary information is shared with bKash, Nagad, Rocket, and banking services to complete financial transactions.

5.2 Service Providers

Limited information is shared as needed with providers of technology services, cloud hosting, customer support software, and similar services. All such providers are contractually bound to follow policies consistent with our privacy policy.

5.3 Legal Requirements

In the case of a court order, government directive, or legal obligation, we may provide the relevant information to the appropriate authorities.

5.4 Anti-Fraud Organizations

We cooperate with relevant regulatory and investigative bodies to prevent money laundering, fraud, and other financial crimes.

6. Cookie Policy

The tkbit website uses cookies and similar technologies. Cookies are small text files stored on your device that help our website operate more effectively.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the site — maintaining login sessions, security verification, load balancing, and so on.

6.2 Functional Cookies

Used to remember your preferences (language, display settings) and provide a personalized experience.

6.3 Analytics Cookies

Collects anonymous data to analyze website usage and improve services. No personally identifiable information is collected through these cookies.

You can disable cookies from your browser settings, but some features may not work properly as a result.

7. Your Rights

Under tkbit's privacy policy, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: If your information is inaccurate, you may request a correction.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (though legal obligations may require some data to be retained).
• Right to Restrict Processing: You may request that your information be used only for specific purposes.
• Right to Withdraw Consent: You may withdraw your consent to optional processing at any time.

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 business days.

8. Protection of Minors' Information

tkbit is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified during the registration process. If we become aware that information from a minor has been collected, we will immediately close that account and delete the associated information.

If you believe a minor has registered on our platform, please notify us at [email protected].

9. International Data Transfers

Your information may be stored or processed on servers outside Bangladesh to provide our services. In such cases, we ensure that:

• Data transfers are completed through secure encrypted connections
• The receiving party is contractually bound to provide protection equivalent to this privacy policy
• International standards for data protection are properly upheld

10. Policy Changes

tkbit reserves the right to change this privacy policy at any time. In the event of changes:

• The updated version will be published on this page and the "Last Updated" date will be revised
• For significant changes, a notification will be sent to your registered email address
• Continued use of the platform after the changes will be considered acceptance of the new policy

We recommend that you review this page regularly.

11. Contact

For any questions, complaints, or information requests regarding this privacy policy, please contact us: